Amour Recruitment are proud to be recruiting for a fantastic company who is seeking a Systems Engineer to join their well-established Cloud Infrastructure and Security team.
Responsibilities:
- Pick up and take ownership of customer tickets, complying to the ticketing processes
- Triage and resolve, either individually, with the support of or supporting the wider team
- Meet or exceed the customer SLA
- Effective communication to the customer and within the team
- A thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers
- Monitoring and identifying issues, owning through to resolution whilst working with the wider team when required
- Proactively identifying improvements for the infrastructure configuration
- In-depth experience in administering virtualisation/hypervisor software
- Developing understanding and experience of cloud computing administration
- Ensure the environments are assured against data loss
- Identify and undertake software or operating systems installations and upgrades
- Develop scripts and processes to aid day-to-day activities, automating and streamlining wherever possible
- Gain or hold relevant accreditations (e.g. Microsoft MCSA, Azure Administrator)
- In-depth knowledge of the potential threats to IT environments from internal and external influences, weak adherence to security protocols and human error
- Proactively (and as a team) protect customer environments from vulnerabilities utilising tools such as patching
- Complete understanding of the reasons underpinning change control, adhering to all required processes
- Support the team by creating change requests, adhering to customer best practice
- Implement and execute changes, as required and per process
- Maintain asset documentation with additions, decommissions and updates to ensure that the scope of support for our customers is understood, accurate and kept up to date
Qualifications/Experience:
- Multiple OS level exposure (Windows & Linux)
- Server (Dell/Lenovo)
- Storage (Netapp/IBM/Lenovo)
- Virtualisation (VMWare/Hyper-V)
- Backup (Veeam)
- Experience in these key infrastructure technologies (Veeam, Zabbix)
- Experience of cloud technologies and solutions (AWS & Azure/M365)
Hours: Monday to Friday 0900-1730
Salary: up to £57,000 (depending on experience)
For more information apply now or contact Amour Recruitment on 02392 387925